What does Turtle Beach headset adapter do?
Easily adjust your chat and audio – The Headset Audio Controller Plus also features game and chat volume mix, master volume and mic mute controls – all on your controller. Xbox one compatible. Xbox series X and S compatible.
Why can’t I hear anything when I plug my headset into my controller?
Look for a mute button on the left side of the connector that’s plugged into the expansion port on the controller, or an in-line mute switch if you have a 3.5 mm chat headset. Increase the headset volume. If the headset audio is turned all the way down, you won’t be able to hear anyone.