Thanks for reaching out about this. I’m sorry to hear about your the galaxy buds! Unfortunately, the Geek Squad Protection does not cover loss and theft replacement.
Does Best Buy replace lost items?
If the claim is for loss or theft, there is a limit of 2 claims within a rolling 12 months. amount shall be based on the non-discounted Best Buy retail price of the covered device at the time of purchase. Loss and Theft insurance can also be purchased separately – not part of a Geek Squad Complete Protection Plan.
Does Geek Squad Protection cover a lost item?
Geek Squad Complete Protection delivers all the benefits of Geek Squad Protection, plus you’ll have coverage in case your phone is lost or stolen.
Can I return broken headphones to Best Buy?
Damaged, defective or incorrect items
If you receive a product that is damaged in shipping, defective, or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we’ll arrange for a replacement.
Does the Best Buy warranty cover lost earbuds? – Related Questions
How do Best Buy warranties work?
We will replace, not repair, your product if you purchased a Product Replacement Plan. Under a standard Geek Squad Protection Plan, we may also replace your device, at our discretion, if we choose not to repair it or otherwise provide you with store credit.
Can I return headphones to Best Buy without package?
Please return items with all accessories and packaging. If you do not, we may either deny the return or allow a return with a nonrefundable deduction on your refund for what is missing.
Can you refund a broken item?
If it’s broken or doesn’t work, you’re well within your rights to request your money back (as long as you’re not responsible for the breakage, of course!). Before you head to the store, snap a picture of the item so that you have proof that it is, in fact, faulty.
Can you return something that’s broken?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it’s faulty, not as described, or unfit for purpose.
Can I return Airpods if opened Best Buy?
Yes, as long as you are within your return period which is 15 days or higher is you are an elite or elite plus member.
Can you return electronics to Best Buy after opening?
The Best Buy open box return policy allows returns for a full refund as long as the items are returned in like-new condition, with all accessories and original packaging. Best Buy might deny a return or deduct a nonrefundable fee from the refund for missing package components.
Is Best Buy strict on return policy?
Returns With No Receipt
Best Buy’s return policy without a receipt is strict and requires ID. If you’re a member of the My Best Buy rewards program, the store can look up your order using your phone number, so you don’t need to bring in a receipt to return an item.
Can I return something to Best Buy after 3 months?
Cell Phones and Devices with a Carrier Contract – 14 days for everyone. Wedding Registry Items – 60 days from date of purchase. Everything Else (like 99% of the stuff they sell) – 15 days for regular Best Buy customers. 30 days for Best Buy Elite members.
Will Best Buy take back something without receipt?
Depending on the product, you can return your Best Buy item without a receipt within 14 days if (and only if) you have alternative proof of purchase, such as packing slips or credit card statements. Unfortunately, Best Buy does not have an internal system to look up your receipt for you.
What if I lost my Best Buy receipt?
To get a copy of a receipt for a completed purchase, visit the customer service counter at any Best Buy store. If you paid by credit card, bring the credit card you used for the purchase. We’ll look up your receipt with your credit card.
What to do if you lost a receipt and need to return something?
If you don’t have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You’ll need to show ID to return items without a receipt.
Is Best Buy Total Tech worth it?
Best Buy Totaltech reviews are overwhelmingly positive, with over 5,500+ members rating the program a 4.3 out of 5 stars.
Does Best Buy Total tech cover lost items?
We can replace the remaining balance on any lost, stolen or damaged Best Buy Gift Card so long as you have the original purchase receipt. Please call 1-888-716-7994 for assistance.
How much do you tip Best Buy installers?
Please try again later. According to my delivery guys, they do not expect a tip. However, I think a modest tip ($5-10 each) would be appreciated if they do a good job. It never hurts!
What does total tech protection cover?
The tech you love, protected.
With Totaltech, you’ll get up to 24 months of product protection on most new Best Buy purchases, including AppleCare+ on Apple products, with an active membership. For most portable devices, plans also include protection against drops and spills.
Does Best Buy cover lost Airpods pro?
No warranty covers loss. Sorry, there was a problem.